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Has anyone has issues with sellers not being able to find a purchased album on the site? This has happened to me and while my money has been happily refunded, have no idea why they "lost" the listed record. Did they get a better offer after my purchase? Or sold the LP on another site and just didn't remove it from Discogs?
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Myles B. Astor, PhD, Administrator
Senior Editor, Positive-Feedback.com
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-Zellaton Plural Evo speakers
-Goldmund Telos 440 and 1000 Nextgen mono amps
-Goldmund Mimesis 37S Nextgen preamplifier
-Doshi EVO and Goldmund PH3.8 phonostage
-VPI Vanquish direct-drive turntable
-VPI 12-inch 3D Fat Boy dual pivot tonearm, VPI 12-inch 3D Fat Boy gimballed and SAT LM-12 arm
-Lyra Atlas SL Lambda, vdh Colibri Master Signature, Mutech Hayabusa,
-Technics RS1506 with Flux Magnetic heads, Doshi V3.0 tape stage (balanced)
-Assorted cables including Skogrand, Kubala-Sosna, Audience FrontRow; Audience FrontRow, Genesis Advanced Technologies , Goldmund and Ensemble Power Cords
-Accessories including Stillpoint Aperture panels, Cathedral Sound panels, Furutech NCF Nano AC receptacles; Silver Circle Tchaik 6 PLC, Symposium ISIS and SRA Craz 3 racks, Audiodharma Cable Cooker, Symposium Ultra and assorted SRA OHIO Class 2.3+ platforms. -
A bunch of sellers also have storefronts so the status of their inventory can be rather indeterminate.Analog: Holbo Turntable, VdH Crimson Strad XGW; Forsell Air Reference, Transfiguration Proteus; Rega RP-8, VAS Nova Mono
Digital: Mac mini 6,2 with YFS PS-12M LPS; Exogal Comet Plus, Exogal Ion PowerDAC
Electronics: Aurorasound Vida, Channel D Lino C; Merrill Cara, Gryphon M-100 Mkii (pair)
Cables: Morrow, Gryphon interconnects; YFS USB cable; Morrow, XLO, Channel D phono cables; Morrow, Gryphon, Goertz speaker cables -
We sell on Discogs. When you have thousands of skus its impossible to keep the inventory in sync with your regular website. The back end of Discogs is a total shit storm making it even harder to sync and very time consuming.PROGRESSIVE SOUNDS FROM AROUND THE WORLD
www.lasercd.com
www.lasersedgegroup.com
Rockport Aquila, Boulder 2010, Boulder 2008, Boulder 2060, Transparent Audio Reference XL, Nordost Quantum QBase8, TW Acustic AC Anniversary, TW Acustic Raven 10.5 arm, Lyra Atlas, Bricasti M1 Special Edition, SRA Scuttle3 rack + various SRA/Symposium standsComment
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Exactly. It's really hard to keep track of everything.
I had one album that was actually STOLEN from the store, as it's not there anymore, and it wasn't sold either...
Disclosure:Alma Music and Audio - La Jolla, CAAqua Hi-Fi - Audio Research - Audioquest - Audionet - Audiopax - Auralic - Aurender - Bergmann - Brodmann - D'Agostino - darTZeel - Devialet - DEQX - ELAC - Evolution Acoustics - Hegel - iFi - Innuos - IsoTek - Kii Audio - Koetsu - Kronos - Kubala Sosna - Kuzma - Larsen - Linn - MSB Technology - Music Hall - Ortofon - Solid Steel - Technics - Wharfedale - Wilson Audio - YG Acoustics
[ http://almaaudio.com ]Comment
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Yes. It happened to me three times and twice with the same seller whom I removed from my list. A fourth time, a seller had misplaced the record in his inventory and I gave him a few extra days to find it which eventullay happened.Comment
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is discogs selling fixed price or auction format?Magnepan 1.6 QR Loudspeakers, Amherst A-2000 MOSFET 150 WPC Amp, Conrad Johnson PV-10A Modded Tube Line & Phono Stage, Electrocompaniet MC II Class A Head Amp, Audio Technica AT-OC9XML Cart (Stereo) , Graham Engineering 2.2 Tonearm (Stereo) , VPI Aries-1 Turntable (Stereo) , VPI Clamp, Denon DL-102 Cart, (Mono) , Luxman Tonearm (Mono) , Kenwood KD-500 Turntable (Mono) , Michell Clamp, Marantz 20B Analog FM Tuner, Pioneer SACD, Onkyo DX-6800 CD Transport, DIY 24B/192K DAC, Sennheiser HD-650 Headphones, Headroom Max Balanced Headphone Amp, DIY Silver InterconnectsComment
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Yes it has happened. Lots of guys sell on multiple sites and have a store. Easy to happen and no big deal.Comment
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As a seller, if youre going to list on multiple sites, you still have an obligation to close out all the listing once you sell on one of them.Magnepan 1.6 QR Loudspeakers, Amherst A-2000 MOSFET 150 WPC Amp, Conrad Johnson PV-10A Modded Tube Line & Phono Stage, Electrocompaniet MC II Class A Head Amp, Audio Technica AT-OC9XML Cart (Stereo) , Graham Engineering 2.2 Tonearm (Stereo) , VPI Aries-1 Turntable (Stereo) , VPI Clamp, Denon DL-102 Cart, (Mono) , Luxman Tonearm (Mono) , Kenwood KD-500 Turntable (Mono) , Michell Clamp, Marantz 20B Analog FM Tuner, Pioneer SACD, Onkyo DX-6800 CD Transport, DIY 24B/192K DAC, Sennheiser HD-650 Headphones, Headroom Max Balanced Headphone Amp, DIY Silver InterconnectsComment
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You've never worked back end retail then. I remember it being hard enough to keep track of all the inventory items at one store. Having multiple sites with multiple software platforms must be a challenge. I've had this happen several times, each time I was refunded, once including the shipping for the entire order. Those are the guys that get my repeat business.
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Ken, I'm lost in the sales jargon!Originally posted by lasercd View Post
What do you mean "back-end?"
Myles B. Astor, PhD, Administrator
Senior Editor, Positive-Feedback.com
________________________________________
-Zellaton Plural Evo speakers
-Goldmund Telos 440 and 1000 Nextgen mono amps
-Goldmund Mimesis 37S Nextgen preamplifier
-Doshi EVO and Goldmund PH3.8 phonostage
-VPI Vanquish direct-drive turntable
-VPI 12-inch 3D Fat Boy dual pivot tonearm, VPI 12-inch 3D Fat Boy gimballed and SAT LM-12 arm
-Lyra Atlas SL Lambda, vdh Colibri Master Signature, Mutech Hayabusa,
-Technics RS1506 with Flux Magnetic heads, Doshi V3.0 tape stage (balanced)
-Assorted cables including Skogrand, Kubala-Sosna, Audience FrontRow; Audience FrontRow, Genesis Advanced Technologies , Goldmund and Ensemble Power Cords
-Accessories including Stillpoint Aperture panels, Cathedral Sound panels, Furutech NCF Nano AC receptacles; Silver Circle Tchaik 6 PLC, Symposium ISIS and SRA Craz 3 racks, Audiodharma Cable Cooker, Symposium Ultra and assorted SRA OHIO Class 2.3+ platforms.Comment
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The back end is the administrative part of the site that the consumer doesn't see. Its where we process orders, add/subtract inventory, correspond with customers, etc. Every e-commerce site has it. Its the engine that drives the site. Discogs' back end is an absolute disaster. They don't care. The designers are making money hand over fist. There are a lot of good aspects but the designers have no real interest in improving things for sellers.
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Never happened to me in about 40 orders I've made worldwide, but reading this, I now understand how it could happen. Thanks!Comment
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On a number of occasions, I've bought a record from a seller on Discogs who, after the order was placed, discovered that they no longer had the record in inventory. I always attributed this to the failure to keep their listings up to date, rather than anything unscrupulous about the seller. I've bought a lot of records through discogs over the years. Quality, grading, responsiveness and price all obviously vary by seller.Comment
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Similar experience here, vendor has an LP on multiple sites and looses track of his inventory. the apologies have been swift and almost always sincere, I haven't left anyone negative feedback over it.Comment
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